Strategic Value Proposition
Senior Systems Architect and IT Executive specialized in mitigating operational risk and maximizing capital efficiency in complex enterprise environments. Proven track record of converting technical debt into high-margin, scalable assets. I bridge the gap between architectural governance and P&L optimization, positioning IT not as a cost center, but as an insurance policy against execution risk and a driver of sustainable revenue continuity.
Core Competencies & Frameworks
Capital Efficiency & Risk
- Total Cost of Ownership (TCO) Reduction
- Operational Risk Mitigation & Governance
- P&L Optimization & Margin Analysis
- Human Capital ROI (Team Throughput)
Strategic Architecture
- Identity Strategy as Risk Hedge (Zero Trust)
- Post-M&A Infrastructure Consolidation
- Cloud FinOps & Asset Liquidation
- Enterprise Logic & Process Automation
Professional Experience
Director of Professional Services
| GCA Technology Services
May 2021 – Present
- Business Model Pivot (NRE to ARR): Engineered a strategic transition from volatile project-based consulting (NRE) to high-margin "Managed Identity" subscriptions (ARR), creating a scalable, recurring asset class within the services portfolio.
- Strategic Identity Architecture (IAM & CIAM): Directed a holistic identity modernization portfolio leveraging Auth0, Okta, Ping Identity, and Microsoft Entra. Unified Customer and Workforce strategies to liquidate redundant legacy assets (e.g., Okta-to-Entra migrations) while designing vendor-neutral CIAM patterns that prevented lock-in and reduced long-term TCO.
- Identity Orchestration & Fraud Defense: Architected adaptive access journeys for a National Retail Enterprise using Ping DaVinci, successfully mitigating high-velocity New Account Fraud (NAF) and Account Takeover (ATO) attacks to protect e-commerce revenue streams.
- Human Capital & Margin Optimization: Maximized engineering ROI by deploying the "Engineering Growth Model," a performance framework that optimized consultant throughput and minimized burnout risk by gamifying the acquisition of high-value technical competencies.
- AI Enablement: Operationalized Generative AI adoption by architecting a centralized prompt library and Copilot agents, reducing the cognitive load on senior staff and accelerating time-to-value for routine operations.
Enterprise Technology Supervisor
| Liberty Latin America
Aug 2019 – Apr 2021
- M&A Infrastructure Consolidation: Executed a high-risk technical merger of 5 Active Directory domains (10,000+ users), permanently lowering TCO by liquidating redundant infrastructure assets and unifying the identity control plane.
- Zero Trust Implementation: Deployed Zero Trust architecture as a primary hedge against data breach liability, systematically reducing the attack surface by eliminating 40% of standing privileged access accounts.
- Operational Efficiency: Automated labor-intensive workflows to increase engineering throughput by 15%, successfully avoiding the OpEx requirement for additional support headcount.
Senior Systems Engineer
| Cable & Wireless Communications
Apr 2017 – Aug 2019
- Process Automation: Developed automated provisioning logic to bridge gaps between HR and IT systems, reducing operational friction and data latency.
- Endpoint Security Strategy: Strengthened the organizational security posture by deploying AppLocker and LAPS, mitigating the risk of lateral movement across the enterprise fleet.
Senior Systems Engineer
| TaxSlayer, LLC
Mar 2015 – Feb 2017
- Revenue Continuity: Secured availability for high-velocity transactional systems during peak fiscal periods, effectively eliminating downtime-induced liquidity risks.
- Storage Architecture: Managed the migration of critical data assets to high-performance SAN architecture to support transaction volume scaling.
Prior Operations Experience (2002–2015): Progressive engineering roles establishing foundational expertise in Enterprise Systems, Virtualization, and Technical Consulting (including contracts with ManPower & Quanexus).
Certifications & Credentials
- Strategic Credentials: CISSP | Microsoft Cybersecurity Architect Expert (SC-100)
- Professional Development: ISACA CRISC (Candidate - Target Q3 2026) | FinOps Certified Practitioner (Candidate - Target 2026)
- Technical Mastery: Azure Security Engineer (AZ-500) | Okta Consultant | SailPoint IdentityNow | CyberArk Defender | Identity & Access Admin (SC-300)
- Architecture & Automation: Microsoft DevOps Engineer Expert | Azure Solutions Architect Expert
Education
Bachelor of Science, Network and System Administration
Western Governors University | Salt Lake City, UT
Focus: Enterprise Systems Architecture & Operations